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GDPR Compliance

Last Updated: July 29, 2026

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. We are committed to upholding these rights and ensuring transparent data processing practices.

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Otherwise, we will provide this information free of charge.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate. You also have the right to request completion of information you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions. This includes situations where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and we have no other legal basis for processing.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain conditions. This means we can store the data but not further process it.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions. This applies to data you provided to us with your consent or for contract performance.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes or processing based on legitimate interests.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given explicit permission for processing for specific purposes
  • Contract: Processing is necessary to fulfill our service obligations to you
  • Legal Obligation: Processing is required to comply with applicable laws
  • Legitimate Interest: Processing is necessary for our legitimate business interests while respecting your rights

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your personal data is processed and stored within Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Protection Officer

For questions about our data protection practices or to exercise your GDPR rights, contact us at [email protected].

Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe our processing of your personal data violates applicable law.

Exercising Your Rights

To exercise any of your GDPR rights, please submit a written request to [email protected]. We will respond to your request within one month, though this may be extended by two additional months for complex requests.

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